FAQ (Frequently Asked Questions)

FAQ

Q: How long does shipping take?

A: Shipping within the UK usually takes 5–10 business days after processing.

Q: How can I track my order?

A: Once your order ships, you’ll receive a tracking link by email.

Q: What if my product is damaged?

A: Please contact us immediately with a photo, and we’ll arrange a replacement or refund.

Q: Can I cancel or change my order?

A: Please contact us as soon as possible after placing the order — we process quickly but will do our best to help!

Q: Do you ship outside the UK?

A: Currently, we only ship within the United Kingdom.