Return & Refund Policy
Return and Refund Policy
We want you (and your pet!) to be 100% happy with your purchase.
If you are not completely satisfied, you can return your item within 14 days of delivery for a refund or exchange.
Conditions for Return:
- Item must be unused, in original packaging.
- You must contact us first before returning an item.
Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
To start a return, please contact us via chat or amaflorin1991@gmail.com