Return & Refund Policy

Return and Refund Policy

We want you (and your pet!) to be 100% happy with your purchase.


If you are not completely satisfied, you can return your item within 14 days of delivery for a refund or exchange.


Conditions for Return:


  • Item must be unused, in original packaging.
  • You must contact us first before returning an item.



Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.


To start a return, please contact us via chat or amaflorin1991@gmail.com